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CLOUD SERVICES

Transform User Experience

Optimise your application performance to enhance customer retention, drive solution adoption and attract more customers. 

For software businesses, observability and application performance optimisation are not just technical necessities — they are strategic business enablers. They help you build customer trust, differentiate in competitive markets and accelerate revenue growth by ensuring smooth, high-performance digital experiences for end users. 

Parallo helps you achieve these outcomes with advanced observability and performance optimisation services. From full-stack observability and SRE best practices to cloud architecture and DevOps, we empower your business to deliver seamless user experiences, build a competitive edge and win more customers. 

Team Collaboration

Our Expertise

Our team of cloud specialists ensures predictable, high-performing and resilient applications through real-time monitoring, intelligent automation, and proactive issue resolution. We have people with the following skillsets:

Observability

Observability provides a holistic view of your entire system, allowing you to detect anomalies, identify root causes, and resolve issues before they impact users. By leveraging logs, metrics, and traces, it enables proactive reliability, reducing downtime, improving performance, and ensuring seamless customer experiences. 

Application Performance Management

Ensure your applications deliver optimal performance, availability, and exceptional user experiences. Parallo works closely with you to assess your current APM setup and requirements, offering tailored recommendations to enhance observability and unlock the full potential of your applications.

Cloud Infrastructure Monitoring

Traditional cloud infrastructure monitoring remains important for companies running software in the cloud because it forms the foundation of system health and reliability. That's why we offer these services alongside our modern observability solutions to ensure stability, cost efficiency, and operational continuity for our clients. 

Cloud Architecture

Our Cloud Architects have a strong background in software development and deep expertise in AWS and Microsoft Azure. Making them uniquely positioned to provide recommendations based on their own practical experiences, and incorporate them into their designs to deliver optimal outcomes for your business. 

You can be confident that you’re working with professionals who not only possess extensive knowledge but also the real-world experience to provide valuable guidance and advice.

Why choose Parallo?

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Deep software expertise

Our team blends deep software development expertise with cloud architecture and advanced automation to deliver full-stack observability services, ensuring you can quickly detect and resolve issues as they arise.

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End-to-end observability partner

Our services are designed to guide you on your observability journey. We can help you assess your requirements, select and deploy a solution, configure the right metrics and assist with incident response and performance optimisation, ensuring that your solution is fit for purpose and you receive maximum ROI from your investment into observability. 

 

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Proactive incident response

Our 24/7 incident response team proactively monitors, detects, and mitigates issues before they escalate. we ensure rapid response and resolution, minimising downtime and disruptions.

Our Services

We don’t just identify problems, we deliver solutions that help your applications perform at their best. Explore how we can enhance your application performance, improve reliability and elevate user experiences.

App Performance Accelerator

The App Performance Accelerator helps you optimise application speed, responsiveness, and reliability through advanced observability. With expert guidance, you'll gain deeper insights into performance bottlenecks, align monitoring with business goals, and receive tailored solutions to improve your application's performance.

By proactively identifying and addressing application performance, you can improve user experience, increase adoption, and drive long-term business success.

Learn more about our App Performance Acclerator

Performance Managed Service

Application Performance issues can lead to lost revenue, customer dissatisfaction, and reputational damage. Parallo helps you detect these issues, track your application performance, raise alerts and automatically respond when predefined thresholds are exceeded. We give you the peace of mind knowing that your end users receive the best experience possible, to help you retain and grow your customer base. 

Learn more about the Performance managed service

Disaster Recovery Optimisation

Keep your services running smoothly with proactive monitoring, automated recovery, and intelligent scaling. Reduce failures, prevent downtime, and ensure a consistently reliable experience for your users

Reliability Assessment and Optimisation

Keep your services running smoothly with proactive monitoring, automated recovery, and intelligent scaling. Reduce failures, prevent downtime, and ensure a consistently reliable experience for your users

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Success Stories

Real-world examples of the value we delivered to our customers.

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Ensuring Fast, Reliable Orders for Bidone

BidOne faced order delays due to inconsistent Azure Data Factory performance across regions.

Parallo implemented Datadog and Synthetic testing to detect issues in real time, improving reliability and end-user experience.

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Improving DevOps for a Better Customer Experience

PetSure's GitHub environment was optimised with automated access, improved governance and cost reductions in licensing. 

With a now well-managed GitHub environment and automated processes, PetSure’s IT team can work more efficiently, deploy updates faster, and enhance security. PetSure customers now benefit from more reliable and responsive services. 

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Improved Performance and Reliability for Crossware

Parallo implemented a multi-region observability solution to reduce helpdesk tickets related to email latency and ensure reliable performance worldwide.

With consistent and timely email delivery achieved across all regions, Crossware improved their user satisfaction globally.

"Working with Parallo made a huge difference for us. We’ve cut down on helpdesk tickets, emails are landing on time, and we’ve got full visibility across regions.

It’s been a game-changer for keeping our customers happy and meeting SLAs without the headaches.”

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Peter Molyneux - Crossware. General Manager

Get in Touch

Talk to our team today and unlock peak performance and the full potential of your cloud.
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